Savills Singapore strengthens its leadership team with the appointment of Cheng Su Chen as Group Managing Director (Savills Property Management & Facilities Services) and other senior promotions to accelerate operational integration and growth in the Property Management and Facilities Services business.
In her new role, Su Chen will oversee the entire Property Management, Facilities Management, and Facilities Services businesses within Savills Singapore’s portfolio.
As part of this appointment, the firm will establish a new Savills Property and Facilities Management (PM & FM) Board, headed by Su Chen. This board will include newly promoted Senior Managing Director Robin Leow, who will play an instrumental role in assisting Su Chen drive integration as well as leading the FM business both locally and regionally; Winnie Wong, who has also been promoted to Senior Managing Director, remains focused on the growth and development of Savills’ property management business that is now the largest in Singapore; and Ken Lee, who runs the successful cleaning services subsidiary utilising robotics technology and IOT sensors.
This strategic hire of Su Chen marks an important stage in Savills' planned progression towards creating a fully integrated platform that combines all its property and facilities businesses, including both hard and soft services, delivering comprehensive, end-to-end solutions to Savills’ rapidly expanding client base.
Marcus Loo, Chief Executive Officer, Savills Singapore: “I am delighted to welcome Su Chen to Savills’ senior leadership team. As a highly respected leader in the real estate industry and known for her extensive property and facilities management expertise, Su Chen’s addition strengthens our already robust leadership team in this service sector. Her vast client base and wealth of knowledge across various asset classes will provide invaluable guidance and support to our expanding clientele and newly appointed PM & FM Board. Su Chen’s expertise will bolster our very strong recurring income business and am certain will further reinforce our market leading position in the sector.”
Cheng Su Chen, Group Managing Director, Savills Property Management & Facilities Services, Savills Singapore: “I’m thrilled to join Savills and work alongside the newly appointed PM & FM Board members: Robin, Winnie and Ken. Savills’ appetite for expansion through acquisition and the hiring of top talent present exciting growth opportunities both on the professional and personal fronts and I share their vision to grow a fully diversified service platform; it will be exciting times for all of us.”
Su Chen brings extensive experience in large-scale integrated facilities management (IFM) and facilities services delivery across both public and private sectors. She has played a pivotal role in advancing the building and facilities management industry.
Su Chen has an illustrious career spanning over 40 years, with 24 years in the facilities management and facilities services landscape. Her expertise is in spearheading transformative strategies, driving multi-million-dollar growth, pioneering technology and innovation, and developing excellence across a plethora of asset classes. Her deep knowledge in the evolving facilities management needs of both private and government organisations allowed her to provide effective solutions for them.
Chris Marriott, Chief Executive Officer (South East Asia), Savills: “Since our entry into Singapore’s property management industry through the acquisition of CKH Consultants in 2011, I have firmly believed in balancing our more volatile agency income with stable recurrent income from property and facilities management. With growing integration within this sector, I am pleased to welcome Su Chen who joins us at a significant juncture for Savills in Singapore and APAC as we continue to expand our service platforms across the region. I wish her and the newly formed board the very best in their efforts towards the continued growth of our platform.”
Prior to joining Savills, she was the Group Managing Director of another facilities management firm. She played a crucial role in securing high-value and prestigious contracts including Singapore Sports Hub, ITE College West, Ministry of Home Affairs, Ministry of Social and Family Development, Singtel, and Singapore Land Authority.
She has managed regional FM operations in Thailand and China successfully. In her IFM career, she oversaw projects that included building and estate inspections utilising drone technology, implemented integrated IoT-enabled systems for real-time facilities monitoring, and established Remote Operating Command Centre to manage all FM services onto a single digital platform.
Recognised as the Outstanding Female of the Year by Singapore International Facility Management Association (SIFMA) in 2021 and Property Professional of the Year by the Royal Institution of Chartered Surveyors (RICS) in 2019, she also received the Commendation Medal (Pingat Kepujian) awarded on National Day for outstanding public service in real estate management in 2000.